On Authenticity In Social Media

The other day, a friend of mine added me to a Facebook group that is centered around stealth social media efforts in which likeminded folks loosely agree to promote one another’s work on Twitter, Facebook, etc. I can definitely see the logic behind such a thing and the fact is, I knew pretty much everyone on the list, which meant that it was, as far as these things go, relatively legitimate — so why did it bother me so much? It wasn’t spamming as much as it was coordinated word-of mouth, which is, of course, what the internet is all about these days, no? I have stuff that needs links, I like linking other people’s stuff, so why did I back out?

It finally hit me a day later, as I am slow to recognize such things. There was a distinct lack of authenticity lurking in the well-intentioned reasoning behind the group. The one thing social media does exceptionally well is give people a place to broadcast in their own voice, clearly. It doesn’t matter if you’re a shrieking Bieberite or a science fiction author renowned for their foresight – your voice is your voice. When you start trading that voice for favors, you start to lose what makes you different from the rest.

I approach Twitter very differently from many people, I know. I’m careful about who follows me, tagging spammers and blocking accounts that are following more than 1,000 other people, even if they’re in my “space,” as it were. I seek authenticity in every bit of engagement, positive or negative and when I link to something on Twitter or Facebook, it’s because I find some inherent value to it as part of the ongoing discussion.

I don’t ask for retweets, I don’t participate in Follow Friday, I don’t even do that thing where you put a period in front of your @ response so people see me thanking someone they don’t follow for liking what I do. These things have all become eroded as pieces of social media capital, static that overwhelms signal. I’d hate to lose what little cachet I have with my audience by doing what everyone else does. If I follow someone, it’s because I’m interested in what they have to say, not because I’m hoping for a follow back. If someone follows me, I hope it’s because they are interested in what I have to say.

All you have in social media is your voice. If you sell it out for the sake of a little short-term boost, what are the long-term consequences?

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A smart piece about Keyword Stuffing in SEO Copywriting.

Here’s a terrific, if hyperbolic piece on the Marketing Words Copywriting Blog about SEO copywriting and keyword density:

“Writing often designed to appeal more to search engines?” “Packing stories with words?” Arrgg! Give me a break! Talk about old school. Keyword density has not been a valid measure of SEO copywriting success in probably 8-10 years now.

  • Do you need to include keyphrases in your copy? Yes.
  • Do you need to “pack” your copy with keywords? No.
  • Does your content need to appeal more to search engines than people. Absolutely not!

I’ve mentioned before how I’ve found that my clients have gotten better results, both search engine and conversion-wise, by appealing to people. Natural, propulsive writing that engages the audience is more likely to bring in and grab visitors, encourage linking and give the search engines fewer negative strikes, particularly when it comes to overdensity against you.

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If you have a newsletter, this is exactly how you should do it.


I buy a lot of music online, so I get a lot of these sorts of emails from little labels and imprints around the world. Boomkat’s emails are always worth perusing, even if they’re frequently for items I don’t necessarily want to buy, especially in a physical format, but I just noticed this addition at the bottom. They’re giving me choices, not the just hard-line DO YOU OR DON’T YOU WANT EVERYTHING WE SEND OUT EVER approach that so many companies use when contacting their customers.

While not every company can offer a multitude of newsletters and the like to their customers through email blasts, you should ask yourself if there’s a way you can place the experience more firmly in their grasp by offering choices when possible. Do you do a daily email but not offer a digest version that condenses the week’s headlines for your business? Are you able give your customer the ability to opt-in for specifically the products they are interested in? Allowing clients to tailor your outreach for you ensures that their interests and/or needs will be met more effectively.

(For the record, I switched over to just the digital product emails because Boomkat is located in the UK and shipping costs are just plain murder.)

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A Tumblr I Should Have Created


Never Said About Restaurant Websites is a great how-not-to guide for every retail business, really.

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Attention: Musicians. Stop being clever with your websites.

When seven blogs that are giving your music away for free occupy the front page of the google results for your album and your own shop doesn’t even appear, you are losing money, Moon Wiring Club. Income from recordings is at a premium (and MWC is a studio-based act that doesn’t tour, so it’s even more important for them) and the need to make it easy for people to find your goods and give you money is pressing, to say the least. Taking the time to construct a decent shop with clear copy and good metatags and making sure it’s linked clearly from every page on your site gives both the search engines and regular visitors a clear way to reward you for your work.

(This is without going into the fact that Moon Wiring Club’s site doesn’t feature their name in the domain.)

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